Terms of Service

You must be able to form a binding contract in your jurisdiction and meet any minimum age required by law and by connected platforms. You are responsible for your account credentials and for all activity under your account.

Octoreach provides tools to automate workflows across supported social platforms, including scheduling content and automating direct messages according to rules you configure. Features, limits, and availability may change. We may suspend or discontinue parts of the Services with reasonable notice where practicable.

You agree to comply with applicable laws, platform terms, and our Acceptable use section. You represent that you have the rights to content you upload and that your use of the Services does not infringe third-party rights.

You must not misuse the Services, including: spamming; harassing users; attempting to circumvent security or rate limits; scraping or reverse engineering except as permitted by law; using the Services to distribute malware or illegal content; or automating in ways that violate platform policies or applicable regulations.

We may investigate violations and suspend or terminate access.

The Services rely on third parties (including hosting, authentication, payments, and social APIs). Your use of those services may be subject to separate terms. We are not responsible for third-party services outside our reasonable control.

Paid plans, pricing, and taxes are presented at checkout or in-product. Payments are processed by our payment provider. Subscriptions renew according to the terms shown at purchase until you cancel. Refunds, if any, follow the policy stated at purchase or applicable law.

Usage limits (for example monthly automation or scheduling quotas) apply per your plan and may be enforced in the product.

The Services, including software, branding, and documentation, are owned by the Company or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Services for your internal or personal business purposes. You retain ownership of content you provide; you grant us a license to host and process it as needed to operate the Services.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US $100), EXCEPT WHERE PROHIBITED BY LAW.

You will defend and indemnify the Company against claims arising from your content, your use of the Services, or your violation of these Terms or third-party rights, subject to applicable law.

You may stop using the Services at any time. We may suspend or terminate access for breach of these Terms or risk to the Services or others. Provisions that by their nature should survive will survive termination.

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless a different governing law is required where you reside. Courts in Delaware (or another forum we specify) have exclusive jurisdiction, except where consumer law requires otherwise.

We may modify these Terms. We will post the updated Terms and update the effective date. If changes are material, we may provide additional notice. Continued use after the effective date constitutes acceptance.

For questions about these Terms, contact us through the support options provided in the Services or on our website.